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Privacy Policy

 

This Privacy Policy describes how Selonirva (hereinafter referred to as "we" or "us") collects, uses, and discloses your personal information when you visit or make a purchase from our online store.

1. Scope of This Policy
This policy applies to all information collected through our website and any related services or communications. It covers your interactions with us when you browse our site, place an order, or communicate with our support team.

2. Information Collection and Technologies
We collect information in the following ways:

  • Information You Provide Directly: When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
  • Information We Collect Automatically: When you visit our website, we automatically collect certain information about your device and your interaction with our site using technologies such as Cookies. This includes information about your web browser, IP address, and time zone.

3. Use and Sharing of Information
We use the information we collect to:

  • Fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • Communicate with you regarding your order or inquiries.
  • Screen our orders for potential risk or fraud.
  • Improve and optimize our website and user experience.

We share your personal information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use service providers for payment processing.
  • We use shipping partners to deliver your orders.
  • We may also share your personal information to comply with applicable laws and regulations or to otherwise protect our rights.

4. Data Storage and Cookies
We are committed to ensuring that your information is secure. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Cookies are small files that a site transfers to your computer's hard drive through your Web browser. We use Cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits. Upon visiting our website, you will be informed about our use of Cookies. By continuing to use our website, you consent to our use of Cookies as described in this policy.

5. Your Rights
You have certain rights regarding your personal information. These include:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Withdraw Consent: Where we have relied on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

6. Legal Basis for Data Processing
In compliance with the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

Performance of a Contract: To process your orders and provide the services you have purchased.
Explicit Consent: For newsletter subscriptions and marketing communications, which you can opt-in to receive.
Compliance with a Legal Obligation: For tax, accounting, and regulatory purposes.
Legitimate Interests: To improve the user experience on our website and to prevent fraud.

7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational or legal reasons. Any changes will be posted on this page.

9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Address: 5617 FEAGAN ST, HOUSTON, TX 77007, United States
Phone: +1 (845) 453-1447
Email: support@selonirva.com
Service Hours: Mon-Fri, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)