Payment Methods
Welcome to Selonirva (hereinafter referred to as "us" or "we"). We are dedicated to providing a secure and efficient payment experience for our customers. Please read the following payment terms carefully.
Credit Card Payment Process
We currently accept credit card payments, including Visa, MasterCard, and others as indicated during the checkout process.
Process Initiation
To complete your purchase, you will be prompted to enter your payment details during the final step of the checkout. You will need to provide your credit card number, expiration date, and security code (CVV). All information is entered into a secure environment.
Payment Confirmation
Upon successful processing of your payment, a confirmation will be displayed on the screen. You will also receive a confirmation email containing your order details and a receipt for the transaction. This email serves as proof of your payment.
Security and Data Protection
We are committed to protecting your personal and payment information.
Credit Card Security
All credit card transactions are processed through a secure payment gateway using industry-standard Secure Socket Layer (SSL) encryption. This technology encrypts your information to ensure it is transmitted securely. We do not store your full credit card number on our servers after the transaction is complete.
Our Privacy Policy
We are committed to protecting your personal data in accordance with Australian privacy standards. The financial information you provide is used solely for the purpose of processing your order. We do not share, sell, or rent your payment information to any unauthorized parties.
Dispute Resolution
We aim to resolve any payment-related issues promptly and fairly.
Resolution Service
If you have a question or concern about a charge, please contact our support team first. Provide your order number and a clear description of the issue, and we will work with you to find a solution.
Additional Help
If you are not satisfied with the outcome of our internal resolution process, you may wish to contact your financial institution or credit card provider for further assistance.
Communication and Support
Updating Information
You are responsible for ensuring that your billing and payment information is current and accurate. Outdated or incorrect information may lead to delays or failures in payment processing. You can typically update your information within your user account.
Payment at Time of Order
Full payment is required at the time you place your order. We will not process or dispatch any order until payment has been successfully received in full.
Currency
All prices are displayed and all transactions are processed in the currency shown on the website at the time of purchase. Please be aware of this when completing your transaction.
Payment Verification
To prevent fraudulent activity, we reserve the right to perform additional verification on payments. This may include requesting additional information to confirm your identity and authorisation for the payment. Your order will be processed upon successful verification.
Policy Updates
We may update this Payment Methods policy from time to time to reflect changes in our processes or for other operational or legal reasons. Any changes will be posted on our website.
Contact Information
For any questions regarding payments, please contact us.
Address: 5617 FEAGAN ST, HOUSTON, TX 77007, United States
Phone: +1 (845) 453-1447
Email: support@selonirva.com
Service Hours: Mon-Fri, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)