Shopping Guide
Pre-purchase Preparation and Selection
Welcome to Selonirva (hereinafter referred to as "we" or "us"). To ensure you select the office furniture that best suits your needs, we recommend the following steps before making a purchase:
- Measure Your Space: Before browsing, accurately measure the area where you intend to place the furniture. Note the length, width, and height to ensure a perfect fit.
- Consider Your Needs: Think about how you will use the furniture. Consider factors like ergonomics, storage requirements, and daily workflow to find a product that enhances your productivity and comfort.
- Review Product Details: Carefully read the product descriptions on each page. Pay close attention to dimensions, materials, assembly instructions, and care guidelines to make an informed decision.
Shopping Cart and Order Confirmation
- Adding to Cart: Once you have found a product you wish to purchase, select the desired quantity and click the "Add to Cart" button.
- Reviewing Your Cart: Before proceeding, please navigate to your shopping cart to review your selected items. Verify that the products, quantities, and prices are correct.
- Proceed to Checkout: When you are ready to complete your purchase, proceed to the checkout page. You will be asked to provide necessary information for delivery, including your name, shipping address, and contact details. Please ensure this information is accurate to avoid any delivery issues.
- Final Order Review: Before payment, you will be presented with a final summary of your order. Please review all details one last time.
Choosing a Payment Method and Completing Payment
We are committed to providing a secure and straightforward payment experience.
- Select Payment Method: We currently accept credit card payments, including Visa and MasterCard. Please select your preferred card type.
- Enter Payment Information: Follow the on-screen prompts to enter your card details. Our payment process is secure to protect your financial information.
- Order Confirmation: After your payment is successfully processed, you will receive an order confirmation email containing your order number and a summary of your purchase. Please keep this email for your records.
Shipping and Delivery
Once your order is confirmed, we will begin processing it for shipment. Delivery times are estimated and will be communicated to you. Upon receiving your delivery, we recommend inspecting the packaging for any visible damage before accepting the shipment.
Returns and Refunds
We want you to be satisfied with your purchase. If you need to return an item, please contact our support team to initiate the process. Our goods come with guarantees that cannot be excluded under applicable consumer law. For a return to be processed, items should typically be in their original condition and packaging. Once a return is approved and received by us, a refund will be issued to your original method of payment.
Privacy and Data Protection
We are dedicated to protecting your privacy. The personal information you provide during the checkout process is used solely for the purpose of processing your order, arranging delivery, and providing customer support. We implement appropriate security measures to safeguard your data.
Contact Us
If you have any questions or require assistance, please do not hesitate to contact us.
Address: 5617 FEAGAN ST, HOUSTON, TX 77007, United States
Phone: +1 (845) 453-1447
Email: support@selonirva.com
Service Hours: Mon-Fri, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)